By accessing or using chefsaab.au, you agree to be bound by these Terms and Conditions (“Terms”).
If you do not agree, please do not use this website.
Chef Saab is a Sydney-based restaurant and online food delivery platform offering authentic, chef-crafted meals delivered across selected areas in Australia.
When using this website, you agree to:
Provide accurate and up-to-date information when placing an order.
Use the site only for lawful purposes.
Not interfere with or damage the operation of the website.
Not attempt to gain unauthorised access to our systems or data.
We reserve the right to suspend or terminate access if these terms are violated.
All prices are displayed in AUD (Australian Dollars) and include GST where applicable.
Orders are confirmed only after successful payment.
Payments are securely processed via trusted third-party gateways (e.g., Stripe, PayPal).
Once an order is placed, it cannot be cancelled unless approved by our team.
Chef Saab reserves the right to refuse or cancel an order if there is suspected fraud or incorrect information.
Estimated delivery times are provided during checkout but may vary depending on traffic and location.
Customers must ensure the provided delivery address and contact number are correct.
If the driver cannot reach you or deliver due to incorrect details, re-delivery charges may apply.
Pickup orders must be collected within the advised time window.
Due to the perishable nature of food, refunds or returns are not accepted once an order has been delivered, except in exceptional circumstances.
If an order is incorrect, incomplete, or damaged, please contact us within 24 hours with photos and order details.
Approved refunds will be processed back to your original payment method within 5–7 business days.
While we take every precaution to accommodate dietary preferences, our kitchen handles allergens such as nuts, dairy, and gluten.
Chef Saab cannot guarantee a 100% allergen-free meal. Customers with severe allergies should contact us before placing an order.
All text, images, designs, recipes, and content displayed on chefsaab.au are the property of Chef Saab.
You may not copy, modify, reproduce, or distribute any content without prior written permission.
To the maximum extent permitted by law:
Chef Saab shall not be liable for indirect, incidental, or consequential losses.
We do not guarantee uninterrupted or error-free website operation.
Our liability in any claim will not exceed the total amount paid for the specific order in question.
Our website may include links to third-party websites or services.
Chef Saab is not responsible for the content, privacy policies, or actions of any third-party sites.
Use of such links is at your own risk.
We may update these Terms and Conditions at any time without prior notice.
Updates will take effect immediately upon posting on this page.
These Terms are governed by the laws of New South Wales, Australia.
Any disputes shall be resolved exclusively in the courts located in Sydney, NSW.
For any questions regarding these Terms, please contact:
Chef Saab
📧 Email: info@chefsaab.au
📞 Phone: 0469 898 518
📍 Address: 123 George Street, Sydney NSW 2000, Australia
